Contact Center

Summit Bank’s 24/7 Contact Center is a state-of-the-art telephone information hub, based on cutting edge communications technology. For any queries, concerns or complaints, you can call our Contact Center toll free, at 0800-24365 – 24 hours a day, 365 days a year.

An interactive voice response (IVR) system allows you to bank directly and independently, without the need of speaking to our Phone Banking Officers.

You can avail the following services through the Contact Center:

  • Balance Inquiry
  • VISA Debit Card Activation
  • VISA Debit Card Blocking & PIN Change
  • Utility Bill Payments
  • Cheque Book & Pay Order Requests
  • Complaint Registration
  • Statement Requests
  • Mobile Balance Recharge
  • Product & Service Information